Terms of Service

1. Agreement to these Terms

These Terms of Service (“Terms”) govern your use of Aesthetic Atlas, a service operated by Lumara Systems, LLC (“Lumara Systems,” “we,” “our”). These Terms apply to every host that serves the Aesthetic Atlas experience, including any subdomain or custom domain operated under a participating medical spa or aesthetic practice's brand (the “Practice”). By accessing or using Aesthetic Atlas, you agree to these Terms. If you do not agree, do not use the service.

2. Description of the service

Aesthetic Atlas is an online tool that lets visitors select aesthetic concerns on a 3D body atlas and receive an automatically generated treatment plan branded as the Practice. The plan is produced by large language models (artificial intelligence) trained on general data, and is constrained to treatments the Practice indicated they offer. The plan is provided for educational and informational purposes only and is not a substitute for an in-person consultation with a licensed medical professional. See our Medical Disclaimer.

3. Eligibility

You must be at least 18 years old and reside in the United States to use Aesthetic Atlas. By using the service, you represent and warrant that you meet these requirements. Individual results may vary, and treatments referenced in your plan may not be appropriate for you.

4. Your use of the service

You agree to provide truthful and accurate information when submitting the form, to use Aesthetic Atlas only for personal, non-commercial purposes, and not to use the service to harass, defraud, or impersonate another person or for any unlawful purpose. You agree not to attempt to scrape, reverse-engineer, or interfere with the operation of the service or the artificial intelligence systems behind it, and not to submit information about another person without their consent.

5. SMS messages and TCPA consent

If you check the SMS opt-in box, you provide express written consent to receive recurring marketing and informational text messages from the Practice at the phone number you provided, including messages sent using automated technology. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for help.

6. The Practice and the booking provider

The Practice is an independent business that operates separately from Lumara Systems. Lumara Systems does not provide medical services, does not employ the Practice's clinicians, and does not control the Practice's availability, pricing, scope of services, or the consultation you may schedule. The Cal.com booking widget embedded on the results page is provided by Cal.com, Inc. and is governed by Cal.com's own terms.

7. Intellectual property

Lumara Systems owns all rights, title, and interest in and to Aesthetic Atlas, including the software, design, and the marketing content of aesthetic-atlas.com. The Practice owns the rights to its own name, logo, and the treatment-menu data it provided. You retain all rights to the personal information you submit, subject to the licenses needed to operate the service as described in our Privacy Policy.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” LUMARA SYSTEMS AND THE PRACTICE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE TREATMENT PLAN WILL BE COMPLETE OR ACCURATE, OR THAT THE PLAN WILL PRODUCE ANY PARTICULAR RESULT.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL LUMARA SYSTEMS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE OR THE TREATMENT PLAN, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LUMARA SYSTEMS'S TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). Some jurisdictions do not allow the exclusion or limitation of certain damages, so the limitations above may not apply to you in full.

10. Indemnification

You agree to indemnify and hold harmless Lumara Systems, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your misuse of the service, or your violation of any third-party right.

11. Termination, governing law, and changes

We may suspend or terminate your access to the service at any time, with or without notice, for any conduct that we believe violates these Terms or is harmful to other users, the Practice, Lumara Systems, or third parties, or for any other reason in our discretion. These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or the service will be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. We may update these Terms from time to time; the Effective Date at the top of this page reflects the latest revision, and continued use of the service after a posted update constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, email contact@lumara.systems.